Privacy Policy
Effective Date: June 15, 2026 · GrailFigs LLC · grailfigs.com
1. Information We Collect
When you place an order or interact with our site, we may collect your name, email address, shipping address, and phone number. Payment information is processed securely by Stripe — we do not store card details. We also collect order history, purchase details, and anonymized website usage data via Vercel Analytics. If you subscribe to our newsletter, we collect your email address.
2. How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping updates, send promotional emails and newsletters (only if you opted in), improve our website and customer experience, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share data only with trusted third parties necessary to operate our business: Stripe for payment processing, shipping carriers to deliver your orders, Vercel for website hosting and anonymized analytics, and email marketing platforms only if you opted in to our newsletter.
4. Cookies & Analytics
Our website uses Vercel Analytics to collect anonymized, aggregate data about site usage (pages visited, traffic sources, etc.). This data does not identify you personally. We may in the future use additional analytics or advertising tools; this policy will be updated accordingly.
5. Data Retention
We retain your personal information for as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, and opt out of marketing emails at any time via the unsubscribe link in any email. To exercise any of these rights, contact us at contact@grailfigs.com.
7. Data Security
We take reasonable technical and organizational measures to protect your information. All payment data is handled by Stripe using industry-standard encryption. However, no method of transmission over the internet is 100% secure.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
GrailFigs LLC · Frisco, Texas · Email: contact@grailfigs.com